ITS News
Durham Center Hours on Labor Day Weekend
The Durham Center building and the Solution Center will be closed on Saturday, September 4, through Monday, September 6.
Both will re-open at 7 a.m. on Tuesday, September 7.
PPP Service Ending December 15
No new remote access PPP accounts are being established and the service will be permanently shut down for all users on December 15, 2010. If you use PPP, which provides access to the campus network from off-campus locations using a computer modem and telephone jack, please find an alternative servic…
PPP Service Ending December 15; No New Users Starting September 1
As of September 1, 2010, users will no longer be able to establish a remote access PPP account, which provides access to the campus network from off-campus locations using a computer modem and telephone jack. The service will be permanently shut down for all users on December 15, 2010. If you use PP…
All Users Must Migrate to Exchange or CyMail by September 1
The old POP-3 email service will not be supported after September 1, 2010, and the old servers will be shut down.
If you are a student, please visit the [url=http://www.it.iastate.edu/cymail/]ITS CyMail page[/url] to read more about the services CyMail offers and to migrate to the new system.
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Inspector Now Required for All Student-Owned Windows Computers
This fall, every student computer that runs Windows 7, Vista, or XP will be required to run Computer Inspector, an application that performs a series of tests on Windows computers to determine if they have any security vulnerabilities before they can connect to the campus network. In previous years …
Warning: Do Not Respond to Phishing Emails
We have received reports of a number of "phishing" emails circulating on campus. The message in the latest one claims you have exceeded storage limits for email. Others indicate a corrupt database or upgrades or a possible deactivation of your account and ask you to send personal information to the …
Help Available in Residence Halls to Get Your Computer Connected During Move-In Week
The Student Network Access Program (SNAP) will have friendly, knowledgeable crews out in the residence halls to help anyone who needs or wants assistance in connecting to the network. See the schedule below for places, dates, and times.
*** Maple/Willow/Larch Commons ***
Wednesday, August 18-Fri…
Broadband Expansion to Benefit Iowa's Public Universities
As major research universities, Iowa State University (ISU) and the University of Iowa (UI) will benefit [as [url=http://www.internet2.edu/news/btop.cfm?]Internet2/NLR[/url] consortium participants] from a $62.5 million grant, with an additional $34.4 million applicant-provided match, which will sup…
Offices Closed for Independence Day Weekend
The Durham Center and the Solution Center will be closed Saturday, July 3 through Monday, July 5 in observance of Independence Day.
Regular hours will resume on Tuesday, July 6.
Copyright and the Higher Education Opportunity Act
The Higher Education Opportunity Act (HEOA) of 2008 requires, in part, that institutions of higher education have processes in place to prevent their networks from being used to illegally distribute copyrighted materials.
The [url=http://www.it.iastate.edu/filesharing/]documentation for Iowa Stat…
New Login Link for Lynda.com Tutorials
Lynda.com, a software video tutorial service, benefits faculty, staff, and students across campus by providing on-demand learning anywhere at any time. You can now log in to Lynda.com at www.iastate.edu/lynda. If you are off campus, you will be prompted to enter your Iowa State Net-ID and password.
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Linux Multi-User SAS Service to be Discontinued
The multi-user Linux SAS server will be shut down June 11, 2010. Campus usage is very low so we are removing the service in conjunction with the expiration of the SAS license for the machine.
Laptop Checkout Moving to Communications Building
The laptops that were previously available for checkout in the Solution Center have been moved to the [url=http://www.fpm.iastate.edu/maps/default.asp?xcenter=1368&ycenter=1605&zoom=2&xshow=1368&yshow=1605]Communications Building[/url]. Laptops are also still available for checkout in the [url=http:…
Resolving Undeliverable Mail in Exchange
The migration to Microsoft's Exchange Server for faculty and staff has been very successful overall. However, some users have experienced problems with messages being returned as "Undeliverable". For an explanation of why this is happening and information about how to resolve this problem, please re…
Scout Service Disabled
MicroNet Scout service has been disabled. When Windows users launch the Scout client application, they will see the following message: "Contacting Scout-server. Please wait ..." After a 30-second delay, they will see this message: "Unable to connect to Scout server at this time. Please try later."
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Summer Hours at the Durham Center and ITS
Hours listed below apply to the building, the computing labs in 139 and 248 Durham Center, and the collaborative learning spaces. Other labs are closed unless they are needed to accommodate the demand.
Saturday, May 8--Sunday, August 15
Sunday: 10:00 am to 11:00 pm
Monday through Thur…
Offices Closed for Memorial Day Weekend
The Durham Center and the Solution Center will be closed Saturday, May 29 through Monday, May 31 in observance of Memorial Day.
Regular hours will resume on Tuesday, June 1.
Iowa State Receives Apple Commitment to Excellence Award
ITS Computer Service has earned a Commitment To Excellence award and plaque from Apple. The award recognizes Iowa State University for its outstanding customer service and support for second fiscal quarter 2010. Only 17 locations in the U.S. and Canada met the award criteria for the first time in …
Lecture Capture Technology White Paper Available
Lecture capture technology can fundamentally alter the way instructors and students interact in the classroom. Read more about the potential of this technology in a [url=http://comets.iastate.edu/downloads/LectureCaptureOverview.pdf]new white paper [PDF][/url] that is available on the [url=http://co…
Test & Evaluation Services Offers Delivery and Online Ordering
Starting May 17, Test & Evaluation Services will deliver processed forms to designated departmental addresses. You can also now order bubble sheets online. Please check the [url=http://www.it.iastate.edu/tes/]TES service page[/url] for more information and to order bubble sheets.